Terms and Conditions

Cancellation and Refunds Policy

If, for any reason, you are not entirely happy with any of the products supplied then you are entitled to cancel goods under the Consumer Rights Directive 2011/83 as implemented in the applicable EU member state (“CRD”).

How to Cancel Goods: If you wish to cancel goods you must inform The Unique Seat Company within 14 days from the date your goods are received. Notification must be made by e-mail to enquiries@theuniqueseatcompany.co.uk or by letter, to The Unique Seat Company, 197 Greystones Road, Sheffield, S11 7BT, United Kingdom . You will then have a further 14 days to return the goods to us in the same condition and in the original packaging materials that they were supplied. Please note that a deduction of the refund amount can be made if the value of the goods has been reduced as a result of any signs of wear or use of the supplied goods.

Furniture Returns: All furniture returns will be organised by The Unique Seat Company and will be at the buyer’s cost. The return cost will be the same as the original delivery cost. Please see our FAQ page for delivery costs of furniture.  Refunds will be made, to the buyer, within 14 days of receiving the returned goods.

Upholstery Supplies & Decorative Accessories Returns: All upholstery supplies and decorative accessories returns are to be organised by the buyer and will be at the buyer’s cost. Please note that we cannot take responsibility for any item lost or damaged during transit. Refunds will be made, to the buyer, within 14 days of receiving the returned goods.

Exemptions: You are not entitled to cancel any made-to-order or bespoke items, any cut lengths of braid or upholstery fabric or items purchased from outside the United Kingdom.

NB: All return postage/courier costs will be the buyer’s responsibility unless the item/s are proved to be defective/faulty.

Delivery of Goods

We aim to deliver all furniture within 14 days of an order being placed and all other products within 7 days.

Condition Report of Furniture

As we sell mainly antique and vintage furniture there will be some wear and tear consistent with age on many items. If this is not acceptable to you then please do not purchase as refunds cannot be given on this basis. Any repairs which have been previously carried out or any significant damage which is present at the time of listing will be advised in the Condition Report section on the website.

The Law

Any matters that arise out of your use of this website (including any contract entered between you and us through the website) shall be governed by the laws of England and Wales and subject to the exclusive jurisdiction of the courts of England and Wales. All contracts shall be concluded in English.

Use of this Website

You may only use this website for lawful purposes and you may not use it in a way that infringes the rights of anyone else or that restricts or inhibits anyone else’s enjoyment of the website.

You may not, without our prior written consent, copy, reproduce, crawl, frame, republish, download, print, post, distribute, re-post, broadcast, record, transmit, edit, communicate to the public, link to, deep-link into, or distribute in any way the web pages or materials on the website or the computer codes or elements comprising the website other than solely for your own personal or internal business use. You may not use the content of the website for any commercial purposes whatsoever.

Ownership of Rights

All rights, including copyright and other intellectual property rights, in and to this website are owned by, or licensed to, The Unique Seat Company.