Terms and Conditions
Refunds Policy
If, for any reason, you are not entirely happy with any of the products supplied, we are more than happy to offer a refund.
If you wish to return an item then you must inform The Unique Seat Company by either e-mail to enquiries@theuniqueseatcompany.co.uk or by letter to The Unique Seat Company, 197 Greystones Road, Sheffield, S11 7BT, United Kingdom within 7 working days of the date of receipt. The item must then be returned within 14 working days of the date of receipt in the same condition and in the original packaging materials that it was supplied.
We are happy to stand to delivery costs on any defective items, however, should you simply not like an item or wish to return it for any reason other than it being defective then you will be liable for all delivery and return costs.
Items purchased from outside the United Kingdom can only be returned in the event that they are defective.
If an item, bought from the website, has been made to order ie. covered with a choice of customers own fabric then a refund is only applicable where the goods are defective and cannot be returned for any other reason.
Withdrawal/Cancellation Rights
When you click on the Buy this Item or the Reserve this Item buttons on the website you are entering into a legally binding contract. When we then contact you to confirm the delivery and payment or any other relevant details, the payment or deposit will become due and should be paid, in full, within five working days.
If, however, the payment or deposit is not received, in full, within five working days it will be taken that you do not wish to proceed and the contract will be cancelled.
Deposits when Reserving an Item
When an item is reserved by a customer in the Work In Progress area a deposit of £50.00 is required. This deposit is non-refundable in the event that the customer then decides they do not wish to proceed to purchase.
Condition Report of Furniture
As we sell mainly antique and vintage furniture there will be some wear and tear consistent with age on many items. If this is not acceptable to you then please do not purchase as refunds cannot be given on this basis. Any repairs which have been previously carried out or any significant damage which is present at the time of listing will be advised in the Condition Report section on the website.
The Law
When buying goods on the Internet you, the consumer, are entering a legally binding contract. Please note that the UK law is applicable.
